Privacy Policy

Frontea Online, Corp. (hereinafter referred to as FOL) has striven to protect its personal information from customers.

In order to further properly protect personal information entrusted by customers, FOL stipulates "personal information protection policy" as follows and strictly manages to prevent the leakage, diversion, tampering, etc. of personal information I will come.

Moreover, we will make further efforts so that customers can use with confidence.

  1. Acquisition of personal information

FOL will properly collect necessary customer personal information by legitimate business practices etc. in order to promote dealings with customers safely and reliably and to provide better products and services.

In obtaining customer's personal information, we will provide you directly from the customer, we will acquire it in a lawful and fair way.

Customers can refuse to provide personal information by their own will. However, in this case, you may not be able to use the service in FOL.

The information to acquire your personal information at FOL is as follows.

2. Purpose of using personal information

In principle, we will use the personal information of customers only in the following cases as far as necessary for the business execution.

• In order to provide products and services that customers need.
• As research / analysis / research materials for improving / improving services to customers.
• For the purpose of informing customers the latest version, products and services.

If you use it for other purposes, it will be clearly stated when you provide personal information in advance and will not be used without your consent. 

In addition to this, we may also use personal information as statistical data in such a form that we can not distinguish individuals.

3. Appropriate management of personal information

The department for managing personal information is [Planning Sales Division].

FOL will comply with the guidelines of the Personal Information Protection Law, such as storage and management of media containing personal information, etc. and take necessary security measures.

Storage and management method

1. In the case of paper medium (fax or mail sent from customers)
   We will establish an appropriate management place and handle only the management department specified by FOL.
2. In case of digital medium (customer information database, mail, registered materials, etc.)
   We will endeavor to enhance security such as login and encryption processing to prevent entry and leakage from the outside.
   

Also, when contacting the technical department with problems or questions on the system, we will double the encryption process on the data medium and take technical measures.

4. Provision to a third party

FOL does not provide personal information to third parties. However, if it falls into any of the following, it does not mean that.

• When there is consent of the customer himself / herself
• When considered to be necessary for the benefit of the customer or the public
• When FOL's outsourcer etc. are necessary for business execution
• According to laws and ordinances
• Other reasonable reasons

5. Correction / deletion of personal information

We will endeavor to manage your personal information in the latest and accurate state at all times. In response to the request for disclosure based on the customer's request, as a result, if any incorrect information is found, correction is promptly made, and if there is a request to delete registration, we will delete it promptly. Please contact us in case of correction / deletion.

Also, we will correct and delete only if you can confirm that you are the principal. However, information that is obliged to be preserved by law is not limited.

6. About access log usage

In FOL, the information of the accessed person is recorded in the form of an access log. The access log includes domain name, IP address, OS type, browser type, access date and time, etc. The access log is used for "maintenance and management of website", "statistical analysis on usage situation", "problem solving".

It will not be used for any other purpose.

7. About content change of privacy policy

If FOL changes the content of the handling of personal information (privacy policy), it will be posted on this site. In addition to complying with applicable laws and regulations, we will review and improve our efforts to protect personal information.

About inquiries about personal information

For inquiries concerning personal information, please contact the following.

frontea online, corp.　Planning Sales Division
ZIP: 965-0058
Address: 251 nakachi nakasawa machikita-machi aizuwakamatsu city fukushima, Japan.
Tel 0242-37-0758 Fax 0242-37-0760

* Inquiries by telephone are only available during business hours.
Business hours: Monday - Friday 10 am - 7 p.m.
(Saturdays, Sundays and public holidays and company designated fixed holiday are excluded)